For this procedure, you will need a smart phone, or a digital camera with a live display. If there is no improvement after reseating the batteries, it is time to replace them with fresh batteries
Try removing the batteries from the remote and re-inserting them. If the remote is still unresponsive or intermittently responding, it is possible the batteries were installed incorrectly. Make sure you are pointing the remote directly at the TV or at an optimal distance. For example: If you have a sound bar, confirm that it is not blocking the TV sensor. Make sure that there are no obstructions between your TCL remote and the remote sensor located in front of the TV. Verify that there is a clear path between your TV and remote.To resolve issues with your standard IR remote, try the following:
#ANDROID TV SMART PLAYER RESET ANDROID#
To ensure IR feature of the remote is operating reliably, it must be pointed directly at the front of your TCL Android TV. Note: Make sure to keep the remote within 3 feet from your TV during the repairing process. This will initiate the re-pairing process.Press and hold the HOME and OK buttons on your remote at the same.Try re-pairing the enhanced remote and your TCL Android TV.Once you see the TCL logo, reinsert the batteries into the remote.Restart you TCL Android TV: Press the Settings button on your remote, select More Settings> Device Preferences>About>Restart.Open the battery compartment and remove the batteries from the remote.Try restarting your Android TV and voice remote.To resolve any issues with your voice remote control, refer to the recommended steps below: Reminder, your remote has to be paired with our TV to use the built-in Google Assistant button.
The TCL Android TV Voice Remote control (RC802V) communicates with the TCL Android TV to transmit remote key selections in two ways: (1) Through an invisible Infra-Red light, and (2) Wirelessly via Bluetooth.
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