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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). PIKEPASS Customer Service Center 3500 North. Discover which options are the fastest to get your customer service issues resolved. Contact Us For more information regarding Pikepass Tag Agents please visit this section of the Pikepass website. You can try any of the methods below to contact IPass Illinois.

We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues.

#Ipass phone number customer service how to

#Ipass phone number customer service upgrade

During this upgrade customers will not incur any violation fines or fees.Ĭustomers looking to pay unpaid tolls and violations or looking to learn more about TOLLING 2020 including the new notice guidelines, should visit the Illinois Tollway’s website at Copyright 2020 WIFR.

#Ipass phone number customer service Offline

The Illinois Tollway’s online payment system and customer service operations will be offline beginning June 25, through Sunday, June 28, to make the critical system updates necessary to implement the TOLLING 2020 reform and relief package.

Since the Illinois Tollway is still operating all-electronic toll collection to prevent the spread of COVID-19, customers should remember to pay their tolls online to avoid any fines and fees.

Customers with unpaid tolls during the COVID-19 period will receive an invoice for their unpaid tolls only and are able to pay those tolls online as well.

Beginning now, customers looking to take advantage of the significant reduction in fines can simply visit the Tollway’s website to review and pay their updated balances through the end of the year, even if they were previously at collections.

Following the deadline, any unpaid passenger vehicle tolls will be aligned with the new unpaid toll invoice process. Visit the company website or help center for more information. All five tollways support the E-Z Pass Electronic Toll system. Call or write an email to resolve IPASS Illinois issues: Account, Payments and Charges, Cards. This will include anyone previously sent to collections for outstanding toll violations.ĬOVID-19 Relief – The Illinois Tollway has also formalized the grace period for unpaid tolls during the COVID-19 pandemic from March 9 through June 25, ensuring customers will not receive violations for unpaid tolls for the previous three months. There are a number of toll roads throughout Indiana operated by a variety of public and.

#Ipass phone number customer service drivers

Violation Relief – Beginning in July, drivers with current toll violation notices will see each existing penalties reduced to $3 through the end of the year, providing six months for customers to settle violations under the new guidelines. If you are unsure which agency is yours, check your transponder for the issuing agency name. That same customer will now receive an initial notice with only a $15 invoice fee, in addition to unpaid tolls, and will have 60 days to pay before those fees increase. For assistance with your E-ZPass transponder or account, please select your local E-ZPass agency from the list below.

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For example, a single trip with five unpaid tolls could cost a passenger vehicle owner more than $100 plus toll costs. That penalty escalates by another $50 if the notice remains unpaid for an additional 60 days.

The cost of the toll as well as the fine will need to be paid.Ĭurrently, a $20 fine is assessed for each unpaid toll if left unpaid. All existing $20 and $50 dollar fines will be reduced to a $3 invoicing fee per missed toll. Violation Relief – For the remainder of 2020, the Tollway is reducing all outstanding violations with the Illinois Tollway.

New Invoice Process – Starting today, customers with unpaid tolls will be mailed an invoice with a $3 fee per unpaid toll for passenger vehicles rather than an initial $20 violation, and as always customers can continue to avoid fees completely for at least 14 days by paying online. The measures also include steep reductions in fines for those with outstanding violations while formalizing the COVID-19 pandemic relief period during which no violations will be assessed for unpaid tolls. (WIFR) - The Illinois Tollway today announced TOLLING 2020, a comprehensive tolling reform package featuring a significant reduction to the costs faced by motorists when tolls are left unpaid.